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Cisco Jabber for Windows downloads the configuration file and saves it in the appropriate installation directory. You host a global or group configuration file on your TFTP server. Issue:- Cisco Jabber for Windows Does Not Read the Configuration File

Leave the value of the Directory text box empty to host the configuration file in the default directory of your TFTP server.

Select the configuration file on the file system.

Select Browse in the Upload File section.

Select Software Upgrades > TFTP File Management.

Open the Cisco Unified OS Administration interface.

Host the configuration file on your TFTP server as follows: Ensure your corporate firewall does not prevent Cisco Jabber for Windows from downloading the configuration file.Ĥ.

The global configuration filename must be jabber-config.xml.ģ.

The name of the configuration file is case sensitive.

Check the name of your configuration file.

The configuration file is not available in the installation directory after you start Cisco Jabber for Windows.Ģ. Issue:- Configuration File Does Not DownloadĬisco Jabber for Windows does not download the configuration file from the TFTP server. This document describes the troubleshooting issues on Cisco Jabber for Windows. Issue:- Cannot loginto the phone account.Issue:- How to retrieve the chat history from Cisco Jabber for Windows.Issue:- Jabber Windows cannot control phone device from client.Issue:- Cisco Jabber for Windows Uses Old Configuration Settings.Issue:- Cisco Jabber for Windows Does Not Read the Configuration File.Issue:- Configuration File Does Not Download.